Friday, 1 May 2009

UserVoice


UserVoice helps companies listen to customers - turning

feedback into innovation that improves their bottom line.

With shortening software release cycles and more intense

competition, companies need to be able to react quicker.

Customers can be a great source of instant feedback but

user forums & contact emails do not scale well, becoming

disorganised & time consuming.


UserVoice offers:

• A simple way to get actionable feedback fast

• Widgets that make it easy to solicit feedback

• Hosted forums where customers vote for the best ideas

• Prioritised, actionable ideas that companies can use to improve

their products

(example forum: http://tweetdeck.uservoice.com)


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